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Provider Agreement

These are the baseline expectations for community GPU providers.

Role of Providers

  • Providers make GPU hardware available to Mafutai Customers via the Platform.
  • Providers remain the owners of their hardware and control when it is online.
  • Mafutai acts as a marketplace intermediary — we match Customer demand with Provider supply and handle billing, provisioning, and support.
  • This Agreement supplements the Terms of Service. Where they conflict, this Agreement takes precedence for Provider-specific matters.

Hardware Requirements & Verification

  • Hardware must match declared specifications (GPU model, VRAM, architecture) and remain reachable during listed hours.
  • Nodes must run the Mafutai agent software and complete hardware verification probes as required.
  • Failure to pass verification may pause scheduling for that GPU until the issue is resolved.
  • Providers must maintain a stable internet connection with sufficient bandwidth for Customer workloads (minimum 100 Mbps recommended).
  • Providers are responsible for adequate power supply, cooling, and physical security of their hardware.
  • Providers must keep agent software up to date. Mafutai may require updates for security or compatibility reasons with reasonable notice.

Uptime & Service Level Expectations

  • Providers should aim for at least 95% uptime during their declared availability windows.
  • If a Provider’s hardware goes offline during an active rental, the Customer may receive a credit. The cost of that credit may be deducted from the Provider’s earnings for that rental.
  • Repeated unplanned downtime (below 90% monthly uptime) may result in reduced marketplace visibility or temporary delisting.
  • Mafutai will notify Providers of uptime concerns and provide a reasonable remediation window before taking action.

Revenue Share & Pricing

  • Providers receive a percentage of net rental revenue as displayed in the Provider console.
  • Mafutai retains the remainder as a platform fee for operations, billing, support, and infrastructure.
  • Revenue shares may differ per GPU model, Provider tier, or promotional arrangement.
  • Providers may set their own per-minute pricing within platform guidelines. Mafutai reserves the right to set minimum and maximum price bounds.
  • Mafutai may adjust the platform fee percentage with 30 days’ written notice.

Payouts

  • Payouts are calculated from completed rentals and issued on a periodic basis (monthly by default).
  • Minimum payout threshold: R100 ZAR. Balances below this threshold roll over to the next payout cycle.
  • Providers must supply valid banking details in the console. Mafutai is not responsible for payouts sent to incorrect banking details provided by the Provider.
  • Payout disputes must be raised within 60 days of the payout date.
  • Providers are solely responsible for all South African tax obligations (income tax, VAT if registered) and record keeping related to their earnings.

Customer Data & Confidentiality

  • Providers must not attempt to access, copy, inspect, or exfiltrate Customer workloads, data, models, or outputs running on their hardware.
  • Provider hardware must enforce per-Instance isolation as implemented by the Mafutai agent. Tampering with isolation mechanisms is a material breach.
  • Providers may receive limited billing context (rental ID, duration, GPU utilisation) for their own records. This data must be kept confidential.
  • Providers must not contact Customers directly unless facilitated by Mafutai.
  • Obligations under this section survive termination of this Agreement.

Indemnification & Liability

  • Providers indemnify Mafutai against claims, damages, losses, and expenses arising from: hardware defects or failures, power supply issues, failure to meet declared specifications, or breach of this Agreement.
  • Providers are solely responsible for the physical safety, insurance, and maintenance of their hardware.
  • Mafutai is not liable for damage to Provider hardware caused by Customer workloads within normal GPU operating parameters.
  • Mafutai’s total liability to any Provider shall not exceed the total payouts made to that Provider in the 90 days preceding the claim.
  • Providers are encouraged to maintain appropriate insurance coverage for their hardware.

Intellectual Property

  • The Mafutai agent software, console, APIs, and documentation remain the intellectual property of Mafutai.
  • Providers are granted a limited, non-exclusive, revocable licence to run the agent software solely for the purpose of participating in the marketplace.
  • Providers must not reverse-engineer, modify, or redistribute the agent software.
  • Customer workloads and their outputs remain the intellectual property of the Customer. Providers acquire no rights to Customer IP.

Suspension & Termination

  • Mafutai may suspend or delist hardware if verification fails, abuse is detected, uptime remains consistently poor, or the Provider breaches this Agreement or the AUP.
  • For non-urgent issues, Mafutai will provide 7 days’ notice and an opportunity to remediate before suspension.
  • For security incidents or AUP violations, Mafutai may suspend immediately without prior notice.
  • Providers may terminate this Agreement at any time by removing their hardware from the platform. Active rentals must complete or be gracefully terminated before removal.
  • Upon termination, outstanding payout balances will be settled in the next regular payout cycle.

Independent Contractor

  • Providers act as independent contractors, not employees, agents, or partners of Mafutai.
  • Nothing in this Agreement creates a partnership, joint venture, employment, or agency relationship.
  • Providers are responsible for their own equipment, premises, electricity, internet, and operating costs.
  • Mafutai does not provide workers’ compensation, health insurance, or any employment benefits to Providers.

Dispute Resolution

  • Provider disputes should first be raised with support@mafutai.co.za for informal resolution.
  • If informal resolution fails within 30 days, the dispute resolution process in the Terms of Service applies (negotiation, then mediation in Johannesburg, then litigation).
  • Disputes between Providers and Customers will be mediated by Mafutai where possible, but Mafutai is not obligated to arbitrate.

Changes to This Agreement

  • Mafutai may update this Agreement with 30 days’ written notice to registered Providers.
  • Continued listing of hardware after the effective date constitutes acceptance.
  • If you disagree with changes, you may terminate this Agreement before the effective date.
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